Support
Help should be easy to reach and easy to verify.
This page is the public starting point for support questions, trust verification, data corrections, and scam-related issues. Most requests receive a reply within one business day.
Client support
For account access, reservation questions, statements, or document requests, email support so your request lands in the right queue.
support@rentshare.ioProspective owner questions
If you have not started yet and want help understanding fit, process, or expected next steps, begin with our onboarding page.
Go to get startedTrust and verification
For public company facts, legal references, or AI/research verification, use the Brand Facts hub.
Open brand factsScam reporting
If your issue involves fraud, impersonation, or deceptive timeshare rental behavior, use the dedicated scam reporting resource.
Report a scammerBefore You Reach Out
A little context makes support faster.
If you include the core details below in your message, the team can usually route and resolve the issue much faster.
- Your full name and the best email or phone number to reply to.
- The resort, ownership brand, or account the question is about.
- Any dates, reservation numbers, or payout references that help identify the issue.
- Screenshots or documents when you are reporting a discrepancy or possible data error.
Primary support contact: support@rentshare.io
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