RRENTSHARE PRIVACY POLICY
Effective Date: March 21, 2025
1. Introduction
Rentshare ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or use our website, platform ("Service"), and SMS messaging service.
2. Information We Collect
We may collect the following types of personal information:
- **Account Information:** Name, email address, phone number, address, profile picture, and payment information.
- **Booking Information:** Details of reservations, rental dates, special requests, cancellations, and property preferences.
- **Communication:** Messages between users, inquiries, customer support interactions, or feedback.
- **Technical Information:** IP address, browser type, operating system, device identifiers, and usage data.
- **SMS Information:** Information related to your opt-in to SMS short code campaigns.
3. How We Use Your Information
We use your personal information to:
- Provide, improve, and maintain our Service.
- Process bookings, reservations, and transactions.
- Communicate with you about bookings, account updates, customer support, or promotional offers.
- Enhance user experience, improve functionality, and develop new features.
- Deliver SMS messages as part of opted-in SMS campaigns.
- Comply with applicable laws, regulations, or legal processes.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With hosts, guests, or other users involved in your bookings.
- With third-party service providers who perform functions on our behalf, such as payment processing, email delivery, data storage, analytics, or SMS messaging.
- **Third Parties Supporting Messaging Service:** We will not share your SMS opt-in data with third parties for purposes unrelated to supporting you in connection with the SMS campaign. We may share your Personal Data with third parties that help us provide the messaging service, including platform providers, phone companies, and other vendors assisting us in the delivery of text messages.
- **Affiliates:** We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your Personal Data will be subject to this Policy. SMS messaging originator opt-in data and consent will not be shared with affiliates or subsidiaries.
- To comply with legal requirements, court orders, or to protect the rights and safety of Rentshare, our users, or the public.
- In connection with a merger, acquisition, or sale of company assets.
We will not sell your personal information to third parties for marketing purposes.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security of your information.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your browsing experience, analyze usage patterns, and improve our Service. You can set your browser to refuse cookies, though this may affect the functionality of our website.
7. Third-Party Links
Our Service may contain links to third-party websites or services. Rentshare is not responsible for the privacy practices or content of these third parties. Please review their privacy policies separately.
8. Children's Privacy
Our Service is not directed at users under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected personal information from a minor, please contact us immediately.
9. Accessing and Updating Your Information
You may access, correct, or update your personal information through your account settings or by contacting us directly at the email provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the effective date at the top of this policy. We encourage you to review this Privacy Policy regularly.
11. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or our practices, please contact us at:
Rentshare, LLC
6650 Rivers Ave. STE 100
Charleston, SC 29406
Email: [email protected]
Your continued use of our Service following updates to this Privacy Policy indicates your acceptance of these terms.